For small and medium sized enterprises, performance monitoring and alerting on their IT infrastructure is not normally catered for within their budget as it is deemed that this level of IT service is not required by them and that it would cost too much to do this type of monitoring.
What we would ask you is how much does it cost you when your external website or internal email server is not working correctly or is down completely. Without your external website, there is the potential of lost sales and customers. Without your email server and/or other internal systems, you could have staff sitting idle which in turns costs the company money.
With the DSW SPMA service (Systems Performance Monitoring & Alerting) you can be more proactive to your IT performance and more reactive to IT issues.